Shipping policy
Shipping Methods and Costs
At Label Aviraj, we are delighted to offer worldwide shipping to over 200 countries, ensuring that your favorite styles are accessible no matter where you are. We provide various shipping options based on your location. For more specific inquiries, please reach out to our customer care team at labelaviraj@gmail.com.
Important Information
- Estimated Delivery Time: Each product page includes an estimated delivery time for your convenience.
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Shipping within India:
- Enjoy free shipping for all orders within India.
- For orders below Rs. 500, a shipping fee of Rs. 100 will apply.
- International Orders: Shipping fees are calculated based on the destination and order size. International orders are subject to shipping charges.
- Order Confirmation & Delivery Time: Delivery time starts from the date of order confirmation.
- Unforeseen Circumstances: If a designer is unable to fulfill your order, we will offer an alternate option, store credit, or a full refund.
- Tracking Information: You will receive a tracking number and link to track your shipment once your order has been dispatched.
- Delays: While we strive to deliver orders on time, delays may occur due to factors outside our control. If your order is delayed beyond 2 weeks, we will contact you to confirm whether you'd still like to continue with the order.
- Returns/Exchanges: Returns and exchanges can be requested only once per order.
- Clubbed Shipments for International Orders: All items in an international order will be shipped together.
- Order Cut-off Times: Order cut-off times are guidelines and do not account for potential delays due to payment authorization. Estimated delivery times may vary depending on customs clearance.
- Redirecting Orders: Once items are dispatched, we are unable to redirect them to a different address.
Delivery Policy
For all deliveries, we may carry out porch or door deliveries without requiring a signature, in accordance with international shipping standards. If you specify a third-party recipient for delivery, the delivery confirmation to that address will serve as proof of fulfillment.
International Orders - Refund Conditions
For international orders, we cannot issue a refund if:
- Incorrect or outdated delivery address is provided.
- The courier attempts delivery 3 times and fails.
- The package is refused by the recipient after customs/duty charges are incurred.
Taxes & Duties
- For Indian Customers: All product prices displayed are inclusive of taxes and duties.
- For International Customers: Most international shipments are sent on a DDU (Delivery Duty Unpaid) basis, meaning product prices are exclusive of import duties. As the recipient, you are responsible for any applicable import duties, taxes, and local sales taxes, which must be paid upon delivery to release your order from customs.
Import Regulations:
The recipient is the importer and must comply with all applicable laws and regulations in the destination country. Customs clearance delays may affect the estimated delivery time.
Note:
Some countries or regions may require the recipient to provide identification, such as a passport or Tax ID, to release the shipment from customs.
For any inquiries, contact us at labelaviraj@gmail.com.